Frequently Asked Questions

Everything you need to know about our luxury fragrances.

Are Afnan perfumes 100% authentic?

Yes, all products sold on our official store are 100% authentic, original fragrances bottled and packaged at our state-of-the-art facilities.

How long does shipping take?

Domestic orders are typically processed within 24 hours and delivered in 3-5 business days. International shipping times vary by destination, usually ranging from 7-14 business days.

What is your return policy for fragrances?

Due to the nature of beauty products, we only accept returns for unopened and sealed items within 14 days of delivery. If your bottle arrives damaged, please contact our support team immediately.

Do you offer international shipping?

Yes, we ship our luxury fragrance collections worldwide. Shipping costs and import duties are calculated at checkout based on your specific location.

How can I track my order?

Once your order is dispatched, you will receive an email containing a tracking number and a link to monitor your shipment's progress in real-time.

What payment methods do you accept?

We accept all major credit cards (Visa, MasterCard, American Express), PayPal, and localized digital payment options depending on your region.